Contact MIXCASE

We're here to help.

Have a question about your order, shipping, returns, or one of our products? The easiest way to reach MIXCASE is through our official social media channels.

Message Us

Instagram: @[mixphonecase]
Facebook: [mixphonecase]

Send us a direct message and our customer care team will normally respond within 1–2 business days.

Messages received on weekends or public holidays may take slightly longer.

For Order Support

If you're contacting us about an existing order, please include:

• Your full name
• Order number
• The phone model ordered
• A brief description of the issue

For damaged, defective, or incorrect items, please also send clear photos of the product and packaging.

Order Changes & Cancellations

If you need to change your phone model, color, shipping address, or cancel an order, message us as soon as possible.

We cannot guarantee changes once an order has entered processing or has already shipped.

Connect with MIXCASE

Instagram: @[mixphonecase]
Facebook: [mixphonecase]